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Fair Go investigates the competition contestants feel was impossible to win; Gordon traces the colourful story of a man with four names; and can landlords increase rent any time they want?

New Zealand's weekly whinge. Consumer affairs that blends investigative journalism and good advice to ensure Kiwis get a fair go.

Primary Title
  • Fair Go
Date Broadcast
  • Wednesday 29 July 2015
Start Time
  • 19 : 30
Finish Time
  • 20 : 00
Duration
  • 30:00
Series
  • 2015
Episode
  • 23
Channel
  • TV One
Broadcaster
  • Television New Zealand
Programme Description
  • New Zealand's weekly whinge. Consumer affairs that blends investigative journalism and good advice to ensure Kiwis get a fair go.
Episode Description
  • Fair Go investigates the competition contestants feel was impossible to win; Gordon traces the colourful story of a man with four names; and can landlords increase rent any time they want?
Classification
  • G
Owning Collection
  • Chapman Archive
Broadcast Platform
  • Television
Languages
  • English
Captioning Languages
  • English
Captions
Live Broadcast
  • Yes
Rights Statement
  • Made for the University of Auckland's educational use as permitted by the Screenrights Licensing Agreement.
Hosts
  • Pippa Wetzell (Presenter)
  • Gordon Harcourt (Host)
Tonight ` It's a Kia Sorento. It's a seven-seater luxury people mover. You know, a mum with three kids. It's the perfect car! but was this grand prize actually winnable? It was impossible. Yeah, it was impossible. Our runs were completely perfect. We could not have done anything to make it quicker. Then the man with four names gets 20 guilty verdicts. You really feel it's appropriate when you're facing a number of charges for you to begin a business offering financial planning to the elderly? I'm not sure about that. The end of a long wait for Fair Go. Plus, do you know your consumer rights? We hit the streets. Sit, with a hand signal. CLICK! Done. Ooh, you're good. OK. And how to train your pet. Advice for the School Ad Awards that could pay off big time. Welcome to Fair Go. The under-20 Football World Cup was a great success ` great games, great crowds, great atmos. And a great competition run by the tournament sponsors Kia. The prize was a sporty new car ` 50,000 worth. You're about to meet the people who came first and second in the competition and came away very angry. Here's Hannah with the amazing race that wasn't. Let the competition begin. For 22 days, the competitors must come to this car ` or one very like it ` place their hand on the car like so, take a selfie, post that to the web. And if they can do that for 22 days, then they're in the running to win this little beauty. Well, I knew, like, some days would be more challenging than others. Shelley was up for it. She's super busy, studies sport and psychology at AUT in north Auckland, has a part-time job and no car. She really wanted this one. Just the look of it. It's flash. (CHUCKLES) Here's the car at QE II Square, the Football World Cup fan zone, downtown Auckland. What uni student wouldn't want a car like that, like, to drive around in? I thought we had a good chance. 'We' is Shelley and her cousin. Here they are meeting Stan Walker on day one. Her cousin is Denzel. My mum's favourite actor. Yep, named after Mr Washington. Anyway, they started strong. They had a gallery on the Kia page, and you could see everyone that posted. There was heaps on the first day, and then it went down. And it went down pretty quickly. Even Denzel fell. I took the selfie on day four, but I didn't upload the selfie in time. Seems like the rules caught a lot of people out ` not Shelley, though, and not her competition. It's a Kia Sorento. It's a seven-seater luxury people mover. You know, a mum with three kids. They've got iPad chargers. They've got, like, seat warmers, four-bar lumbar support, five-star safety rating. Amazing. Irene drove about 40 K's in from Orewa, north of Auckland, every day. The day I moved house I had to go. I had to take the kids on the weekend. It wasn't cheap to do it. You know, there was parking, there was the petrol. Shelley was travelling in by bus from South Auckland, fitting it in around uni ` not easy ` but then the stakes went through the roof. I reckon from day five, it was only really Shelley and Irene that had done everything right. So you started to think you could win this car? Yeah, I felt pretty hopeful. There's only two people left. Like, you know, this is amazing. This is` This is great, you know. It was neck and neck. They could feel it. They could taste it. This car was within their grasp. So Shelley and Irene, Irene and Shelley. They'd both hung in there. And finally, the Kia team said, 'Day 22, congratulations, you two are our finalists.' Which meant they had to get to Auckland Airport with a car and a driver by 2.30pm on Friday 20th June ` the day of the under-20 Football World Cup final. And there's going to be physical tasks. You can bring someone to help you. Wear jeans and wear sneakers. So you were trying to take it all in. > Taking in all the information, signing wavers, putting on GoPros. Shelley's head would have been, like, running. (CHUCKLES) Cos mine was running, and I wasn't even in the competition. The first task was to drive from the airport to Mt Eden, hop out of the car, race up those steps, take a selfie, race back again, hop back in the car and take off again. How did that go? It was very wet. Very very wet. It was pouring with rain. It was pretty slow, cos we kinda hit traffic right when we got on to the motorway. So got the selfie with Wool.i.am ` the World Cup mascot ` then drove from Mt Eden to Britomart in downtown Auckland. Get into the Britomart Station. Get your HOP card. So with the HOP card, they had to swipe on and off a stationary bus, grab their game-day tickets and get to QBE Stadium ` that's North Harbour Stadium in Albany. How? They're waving the tickets. 'Here's your tickets; here's your tickets,' kind of thing. So we ran over there, and they had motorbikes there, and I'm like, 'What?' And they're like, 'Jump on this motorbike. Jump on this motorbike.' And I'm like, 'What? What?' It was jam-packed, jam-packed on the motorway there the whole way. It was raining, and I was soaking wet. They had to get off the motorbike. They had to find a Kia car, hop in it and get to gate A. Kia car? What Kia car? I was like, 'I see a Kia car.' So Shelley flagged down a random Kia driver and talked her way in. And were you looking a bit crazy at this stage? Really crazy. I still had my helmet on, cos I didn't know how to take it off. Shelley drove in her borrowed Kia to gate A. Irene's brother, meantime, got a Kia to test drive all the way to the stadium. Just as I get off the motorbike, my brother passes me and parks in front of me, and I was like, 'Oh my God!' And so we arrived at the stadium in a Kia car. Basically get out of the car, dash for the finish line, and apparently we were 10 seconds apart. Shelley got there before me. Once I saw the car, I ran. I was sprinting towards it, and I put my hand on it. And then the lady is like, 'Oh, sorry, you didn't win it.' They had been given an hour to get there. They were just over. Our runs were completely perfect. We could not have done anything to make it quicker. And we were both nine minutes late. Like, I didn't know what to say. They were asking me questions, like, oh, 'What was your strategy?' and everything, and I... I just couldn't be bothered answering questions. I didn't know what to do. They were like, 'Oh, but at least you can still come to the game, watch the game.' And I was like` like, 'I'm soaking wet.' Like, the last place I want to be was at the game. I just wanted to go home. I was just dream shattered. I can't think of a better way to describe it ` this was dream-shattering stuff. For 22 days, they did everything right. They ran a fantastic race in really difficult conditions. They arrived within minutes of the cut-off time and only to be told 'no winner'. The question is ` could it actually have been done? It was impossible. Yeah, it was impossible. We checked the route on a couple of websites. They said 24 to 30 minutes for the first leg, 12 to 17 minutes for the next, and 20 minutes for the last bit. Minimum 56 minutes; maximum one hour, seven minutes. Add the traffic, the weather and the tasks... Not achievable. Not able to be done. You show me anyone that can do it in that time. I think they set them up to fail, in all honesty. I felt really let down. I kind of felt cheated. It sucked. It really did. Well, they set up the competition for someone to win the car, so someone should win the car. And who came first? > Her. Yeah, I came first, so... Yeah. So, you should've won the car. Now, Kia wouldn't go on camera, and they are sticking to their decision ` no car. They claim the race could've been done in 55 minutes. They reckon they've done a test run of it in that time. They say hiring bikes and riders for the last leg should've helped. We don't buy this. We've asked Kia to tell us how could they possibly duplicate the race conditions, including a major event at North Harbour Stadium, with roads roped off and crowds and all of that. They say they have nothing more to add. Well, we've got plenty to add. We don't doubt that Shelley and Irene were given an hour to complete the race. It just wasn't doable in that time on the day. To have gone any faster, are we talking running red lights and doing dangerous speeds in the rain? Come on, Kia. You ran a competition designed to bring you positive publicity. You got yours. Lots of happy people posting on Facebook, because they thought they were in the running to win a car. At the finish line, despite the hour cut-off, you should've shown a bit of flexibility, a bit of fairness and given the winner a car. We say shame on you! And we'd be very keen to hear from others who entered the competition in both Auckland and Wellington. All right. Let's move on. At the start of the year, we rolled out the Fair Go consumer quiz, and we've decided it deserved another run, because you just can't know enough about your own rights, right? Here's Brodie. DAFT PUNK'S 'GET LUCKY' The Fair Go consumer quiz is back. Get amongst it. So we're in the Garden City to see how well you guys know your consumer rights. Obviously, some serious cash to be had ` this crispy tenner. I have six questions. They're all consumer based. Yep. This is your true/false paddle. True, false. Yep. If you get them all right, I'm gonna give you this $10. $10? Yep. So the first one is ` landlords can increase rent any time they want. Oh, she's put it up already. (CHUCKLES) False. False. False. I would go with false on that one as well. So most of our peeps think landlords can't just hike up your rent at the drop of a hat. What do you think? We reveal all later in the show. 10 bucks! Eh? Remind me, Pippa` Big cash on Fair Go (!) ...did anybody win it the first time round? Just one winner in Auckland. Just one. Just the one. OK, is it me or is it just a bit fishy to move on to your fourth different name? Would you mind if I ask you about your decision to change your name? Keep walking. Keep walking. Uh, to Smith? Yes. It's so I can get a job, cos after you destroyed my reputation the last time, I couldn't get a job. The game's finally up for this Fair Go regular who's been ripping people off. Then... (WHISTLES) Blue. Come here. Hannah and Brodie go to the dogs, cats and birds for the School Ad Awards. Welcome back. We meet some memorable characters in this job. For me, few are more memorable than the bloke in this next story. He's certainly memorable for his victims. Money has disappeared when he turned up. Some have fought for years to stop him. I've waited years to tell the full story of the man with four names. This was Michael Weaver. This was Michael Fresnel. This was Michael Levertoff. And this is Michael Smith. All of them are now in jail. Last Friday evening, a long road ended here, Hamilton District Court, for the man with four names. Uh, Mr Smith is a serial conman. Morning, Mr Levertoff. 'It's two and a half years since I first saw him walk up those court steps.' I'll be defending them vigorously, and obviously, um, I'm innocent, and I'll prove that in court. Ultimately, he faced 26 charges of theft by a person in a special relationship, all relating to property deals around Rotorua in the early 2000s. He is a fascinating person, not least to himself. People who have Asperger's, typically, are quite bright, and I'm at Mensa-level bright, so I'm 2%. That was early 2012. Three names already by then. He comes across as a really credible person. Until it comes time to pay the bills,... (CHUCKLES) and then it doesn't go so well. He makes bizarre claims, like 600 staff at his accountancy outfit. < You don't have 600 staff. Not personally, no. < Well, why do you represent yourself as having 600 staff? Because that's our capacity. Back then his accounting outfit had collapsed, and he'd gone online. Same result. I'm not perfect, and sometimes I just let people down. I regret it, but it happens. It happened again in 2013, with NZIFDA, an outfit promising to pay out refunds on fuel excise duty ` petrol tax ` refundable for off-road use like this. Clients were paying fees in, but NZIFDA wasn't paying refunds out. And the claims of staff numbers, amazing salaries? Fictitious, false. Here's the then Michael Levertoff with his team, but we didn't name him in 2013. We couldn't, because of name suppression on the theft charges. He fought and fought to keep his name suppressed. We couldn't tell you what was happening. So what's with all the names? I do understand that it smells fishy, but I think that people change their names for all sorts of reasons. Weaver was his father. They didn't get on. He chose Fresnel, the lighthouse lens. Which is about light that travels and gets cast out further, and actually it was a description of my personality, you might say. Levertoff was, he told me, his dying mother's name. My mother always wanted me to name Levertoff. And Smith is a recent one. It's my fault, apparently. Do you mind if I ask you about your decision to change your name? Keep` Keep walking. Keep walking. Uh, to Smith? Yes. It's so I can get a job. Cos after you destroyed my reputation the last time, I couldn't get a job. He changed his name to Smith while awaiting trial. And it was as Michael Smith that he started a business offering ` wait for it ` financial planning for the elderly. Yes, Elder Consulting it was called. Do you really feel it's appropriate for you to begin a business offering financial planning to the elderly? I'm not sure about that. We sure as hell didn't think so. He took out ads in the NZ Herald. Something like 20,000 is unpaid for those. He hired staff and offices. He set up an elaborate website. Thankfully, it didn't last. Fortunately, we managed to nip that in the bud before anybody signed up to it, and he's now been convicted on charges in relation to that. He wasn't convicted when I asked him about it. You're offering financial planning to the elderly! Well, I don't know if that's inappropriate or not. Michael. > You really don't think so? Well, let's just see what happens in the court case. We know what happened in the case now ` 21 guilty verdicts. The judgement shows clients' money, paid over for property deals, was spent on hotels, lawyers, personal expenses, completely unrelated deals. Here's one. 55,000 for renovations, cynically and intentionally diverted for his own purposes. For the moment at least, the public is safe from Mr Weaver Fresnel Levertoff Smith. Yes, for quite a period of time, and, of course, when he does get out, then his movements will be very closely monitored. So yes, the public are safe for the time being. And a lot of hard work by Simon Eckersley and his colleague Michael Handley. Now, we find it pretty astonishing that a bloke can change his name while awaiting trial on serious charges, but he did. He got five years on the 21 counts of theft by a person in a special relationship, and he's awaiting sentence on the newer charges relating to Elder Consulting. A former partner I talked to was pretty happy to hear where he is now. She told me she feels she is a victim too. She just wants to protect her children now. Now, how did you get on with the Fair Go consumer quiz from earlier in the show? We'll have the answer later. And it's back to school for Hannah and Brodie for the School Ad Awards, and it is not the animals struggling with obedience. And I go over his head. Now` CLICK! Oopsie. Sorry. Getting click-happy. Timing is` I know. Timing. Timing, OK. Now` CLICK! (LAUGHS) I hope the kids are quicker than you. I know. OK. Welcome back. Now, you've all probably been holding your breath for the answer to our first quiz question, so here's Brodie. So we're back at Riccarton Mall in Christchurch. How have our Cantabs gone in the Fair Go true/false quiz? Landlords can increase rent anytime they want. Can I phone a friend? BOTH LAUGH Phone a friend?! This isn't a game show. False. But he's bang on the money. Landlords must give you 60 days' notice in writing before they put your rent up. And they're only able to do that once every 180 days. Next time ` school donations. You are obliged to pay a school donation. Obliged? It's a big debate this one. I know. Well, speaking of schools, if you, your kids, your pupils, have never entered the Fair Go Ad Awards, this is the year. The prize package is pretty extraordinary. The theme this year ` all schools ` animals. Sell us anything you like, but get an animal in your ad. But be nice to that animal! Here's Hannah and Brodie with expert advice on animal training and animal welfare. So, Han, you know what they say ` they say never work with children or animals. Or this one. No, they don't say that. But anyway, we're gonna scrap that this year, cos we want you guys to work with animals for this year's School Ad Awards. And we're here at Animals on Q to try and pick up a few training tips that might help you guys out. I say hopefully. These guys are pretty much animal whisperers. You've seen their handiwork on heaps of commercials that have been in our best ad categories. # True, true, true, true, true. # Mark Vette is a professional animal psychologist and zoologist. He's behind the very popular Pound Pups to Dog Stars show. Righty-oh, so here's what you guys need to know to start your training. Initially, what you've got to do is choose the right animal. You know, the dog's gonna be the easiest. (WHISTLES) Blue, what you doing? Eh, you ready to work? Aw! You're a star. Then when you start your work, you want a really low-distraction situation. So really simple, really quiet. The most important thing is welfare. We make sure we always treat our animals really well. So tell us about the clicker and how that works. So the clicker, it's a great little tool. All professional trainers use a clicker. And it's about 10 times quicker than a normal training technique, even just food. Blue. (WHISTLES) Sit. CLICK! So when Blue's bottom hits the ground, I click. Sounds easy. Time for me to have a crack. And I go over his head. Now` CLICK! Oopsie. Sorry. Getting click-happy. Timing is` I know. Timing. Timing, Yep. Good. OK. Now` CLICK! (LAUGHS) OK, kids, let me tell you one thing ` never click unless the dogs doing the right thing. Yep, OK. OK, Brodie? Got that. I got it. Yeah, I'm just getting a bit clicker happy. I'm sorry. I hope the kids are quicker than you. I know. Hmm, not the best start, Kane. Try again! So I keep the commands really simple. Don't talk to the dog like you're having a chat, you know? He needs to know exactly what you want him to do. Yeah. Sit is what I'm asking. So sit, with a hand signal. CLICK! Done. Ooh, you're good. OK, now we're going to teach him` If you do this and go 'both' on his face. Both. CLICK! Good, you clicked perfectly. Yeah! Nice! Now, remember these driving dogs? Yes, you heard me ` dogs who can drive. Well, Rosie Miles was involved with that, but today she's here to show you guys a bit of bird-wrangling with Casper the cockatoo. < OK, Casper, are you ready? Good man. See the chip. Do your trick. Good boy. Clever boy. You gotta do one step first. He's got the padlock, off it comes. Ripper. Now he's working on the bolt. Brilliant! Good boy! (LAUGHS) You wouldn't expect the kids who have got birds to be able to do something like this? No. So what's your advice in training them? Well, it's really good to teach a bird to hop on and hop off. The hop on, you come up under their chest. Hop on. Good boy. Good boy. And then to hop off, just put whatever you want them to get on to higher and put their chest into it. Hop off. Good boy. Ah! Speaking of hopping, this cute bunny ad's the work of Mark's daughter Jaz. Today, she's working with one of the tougher customers. Ha! We've heard cats can be an absolute nightmare to work with, but hey, don't let that put you off, cos where there's a will ` or a treat ` there's a way. For most kids at home, they're not gonna have one of those magic cats that you can do anything with. So what's your best tips? Cats more so than dogs need to be in a quiet environment, so hopefully, if they're able to film the cat in their own environment, it's going to be a lot more relaxed. And realising that they can't work them as long as a dog. They need to be trained for shorter periods of time. And hey, if you've got one of these fellas lying around in your back paddock, why not? The first thing we want to teach him is not to be pushy and wanting the food, otherwise they're all over you, and they're trying to get into the treat pouch. It's like me with a bag of chips. That's it. So what we do at first clicker training a horse,... Yep. ...is I'll actually click and reward him for not bothering me. Wrong. Wrong. So at the moment he's... CLICK! See how he turned his head away? Ah! I'm gonna reward that... Yep. ...for not accosting me for the treat. (LAUGHS) Gonna get up on this. Up. CLICK! Good. Good boy. Aren't you clever? Good boy. This is his signature move, eh? This is` He loves it. Signature move. Yep, loves it. Smash. Smash it. Smash it. Smash it. CLICK! You'd be good on the dance floor, eh? Right. Right, so I'm thinking the key to this for you guys is one of these. So if you can find one of these,... (CLICKS RAPIDLY) you'll be in the money. Um, obviously the dogs are my favourite, and I think they would be the easiest. If you can find a dog or you have a dog, get one in your ad. But I actually think the horse is all right. Cats, nah. Good luck. And no, your animal does not have to be real. We had that very question in the in-box this morning. Stuffed, animated, whatever. Yes, be creative. And we've been given... (CLICKS) 50 clickers to give away, thanks to Animals on Q. First to write in with their name and address will be sent one, which is very cool. Otherwise they're about 10 bucks from your local pet shop. (CLICKS) And very satisfying. Now, we mentioned the amazing prizes. Canon has come up with our biggest prize pool yet. The winning school will get $7000 worth of cleverness, including this massive smartboard and two ` yes, two ` Canon EOS 100D cameras, an accessory pack and a Canon Pixma printer. On top of all that, there is $2000 in cash for the school. And that makes the first prize worth more than 11,000 bucks. Second-place school gets the latest Canon video camera and 500 cash. Third-place school will also receive the latest Canon video camera. And that makes this year's total prize package worth over $25,000. And the deadline is 23rd September. All entries are submitted online. We've got all the info on our website. And a little update for you too on the ACC risk rating bungle. ACC got in touch with us today to say that it's going to leave about a $6 million hole in their pockets. Hey, but don't worry. The ACC collects about $770 million from motorists each year, so it's gonna be fine. (CLICKS) Uh, if you want to challenge the rating the ACC has given your car, details on our website. And that is the show, but we will be on Facebook for the next half hour to answer your questions. Our programme, of course, all about your problems, your thoughts. We do love to hear from you. We're on Facebook. Email us ` Write to us ` And next week ` Driving under the influence of alcohol, um, failing to stop when being followed by a police officer. Crimes under his name, but... Are you a criminal? > No. Do you have any criminal convictions? Absolutely not. So why is this young student getting lumped with convictions belonging to someone else? That's next week. Goodnight.