Tonight ` she starred in a road safety ad... HORN BLOWS, GIRLS SCREAM ...and ended up in the driver seat of a real-life drama. It was terrifying. It was Anna's first car. She'd owned it for just five hours when disaster struck. As hard as I pushed on that brake, like, nothing was happening. It wasn't even budging. The man who sold it turned out to be a registered trader. ...and you're breaking the law, Mohommed. It's a dad's worst nightmare, and he wants answers. The result could've been a lot worse. I mean, the house got smashed, but` and the car was written off, but it could have been Anna. Plus,... I've done a bit of DIY before but nothing like this. ...preparing for the final farewell. For some reason, Kiwis think death is an emergency. It can be really expensive, but you don't have to dig deep for a funeral,... Ta-da! ...and... Art Green. Hi. Will you accept this flat-pack? (CHUCKLES) ...the flat-pack challenge is no bed of roses. Thank you for purchasing the Freedom bedside... In fact, it can make people say the darnedest things. <BLEEP>. Copyright Able 2016 Welcome to Fair Go. Buying a car ` so much can go wrong but usually not all at once to the same person just hours after purchase. And her first-ever car! As car-buying sagas go, this one blew us away. It'd be funny if it wasn't for the fact it could have killed a 17-year-old and her dad. Striding towards me is Mohommed Rostami. Hey, don't touch our gear, mate. Don't touch our gear. Stop it. Stop it. Stop the camera. He doesn't like answering questions about his business. You're not allowed to do` We are, actually. We are allowed to film. This is all because of a car he sold to a 17-year-old, her first-ever car, which she named Charlie. Just sat in Charlie and chilled and was really really happy. Like, I just felt real comfortable, and,... yeah, I was just really excited. (CHUCKLES) She had the car just five hours. Then this happened. I remember putting it into third gear as we were coming down, cos it's a really steep road. I started to apply pressure, but nothing was happening, so I was like, 'The brakes aren't working. The brakes aren't working.' We couldn't understand. 'It won't go down.' 'Why?' 'Just` Just pump it,' but it won't move at all. I was doing my best to not hit any other cars. As m` hard as I pushed on that brake, like, nothing was happening. It wasn't even budging. HANDBRAKE CREAKS, TYRES SCREECH CRASH! I remember, when we crashed in, seeing the front hood just bend back. We were both still just like, 'How did this happen?' I was just kind of confused, and I was just really disappointed. VOICE BREAKS: She steered it right through. And stopped it by smashing into their own garage wall. The result could have been a lot worse. I mean, the house got smashed, but` and the car was written off, but it` it could've been Anna, and` and that` that's t-terrifying, really. Ian, this is quite a scene of devastation. (CHUCKLES DRILY) Yeah. The car's still sitting outside, with souvenirs. There's a bit of the house. So this here, this cracking, that was your head? Yeah. > Cos you` Cos you hit the airbag, right? Yeah, I hit the airbag. And then your head hit the... > Yeah. Luckily, Anna was unhurt but shaken and disappointed. So, I was really looking to get that one car, learn how to drive it perfectly and then go for it. And she spotted a little hatchback on Trade Me, like this one. Quite by chance, she saw it near her home. It was here on the side of the road, like thousands of cars on private sale around the country. Got really really excited, cos it was so near to my house. I thought it was, like, so perfect, like it was just` ...fate. > Yeah. So she and Dad had a look. No rust, good paint. You know, looked very tidy. They bought it ` $2300. It's a great moment, sorta iconic things you` you dream about when you're a father, that` you know, their first car. Yeah, it just felt so good. (CHUCKLES) That feeling lasted just five hours. A day later, Ian contacted the seller. And to his credit, he came round the next day, and he was a bit shocked, I s'pose. But remember, this was a private sale. There's almost no comeback on a private seller. Initially, he said, look, some things are more important than money; he'll see what he can get for the car, that sorta thing. Nothing happened, and that's when Ian got digging and made some alarming discoveries. He's a registered motor vehicle trader. He has a panel-beater business for crash repair; he has a trading company. This is Mohommed Rostami's garage and panel beaters, just a few minutes' drive from Ian's house. He's Jawed200 on Trade Me, and he is a car dealer. It wasn't a private sale. Mohommed Rostami is a registered motor vehicle trader, a dealer, and that makes a world of difference to you, the customer ` Consumer Guarantees Act coverage, access to the Motor Vehicle Disputes Tribunal, a Consumer Information Notice must be displayed and supplied, and ` this is crucial ` online listings must disclose trader status. Did you have any inkling he was anything other than a private seller? No, not at all. I thought it was just a private listing. The law is very clear. If you are a trader, your online listing must disclose that. Mohammed Rostami didn't. (CHUCKLES DRILY) A private car` Right. The car was said to be in very good condition. And he said no, there was nothing wrong, it's got a fresh warrant. Mohommed made quite a big deal of that, says Ian. He says the warrant's fresh; the` the brakes are fine. He says they don't issue a warrant if there's anything wrong with the brakes. And guess what? One of Mohommed Rostami's companies issued the warrant of fitness on that car. Under 'Comments', the WOF form says... He blames Ian and Anna. Mohommed` Ian is convinced the brakes failed,... Ian we've got the AA here. This is Phil. ...so we got the experts in. Straight up the hill. Mohommed Rostami reckons Ian is playing the fool. That'll do ya. If that's true, why would he let us get the AA along to test the brakes on camera? I've got give in the brake pedal... now. Yeah. She just had nothing. I was saying, you know, 'Hit` Push as hard as you can.' She was going, 'It just won't go down.' This might sound like a silly question. Yeah. The engine was running? That's the thing ` we don't know. If the engine cut out, so too would the power brakes. You will lose your power assist. Yeah. You won't lose brakes, but it'll` it'll feel like a rock-hard pedal. Night after night after night, I go through over and over what I should've done and could've done. Oh, I think as a father, all of us would do the same thing, yeah. SCRAPING CLANGING Remember, the WOF form said the front brake rotors needed attention. That's the brake rotor there. So, yeah, this one's definitely scoring. Scoring is when that disc is damaged. Not a biggie, but keep an eye on it. Chuck it on the truck. WHIRRING So nothing of real concern, but to be sure, they took it back to the workshop. Handbrake's a little bit weak, but, uh, the brakes are even. Our independent testing says the brakes are OK, so what did happen to that car? I still feel that there was something wrong with that car. I still believe, you know, that the brakes didn't work, and that's not normal. (CHUCKLES) I just reckon it's pretty insane, what happened to us. And it all just seemed a little bit dodgy that he was selling it on a Sunday off the side of the road without any disclosure of that he's actually a trader. Mohommed Rostami insists he told Ian. Just get a real job. I've made it clear to you that you have misled them. You haven't told them you're a trader. I told you. I s- I give you the invoice. A private trader. Yeah. Just turn your camera off. No, actually, he doesn't have to turn his camera off, Mohommed. We think that failure to disclose online is the biggest problem here. Well, right from the beginning, I-I just wanted him to take the car away and give us our money back, I mean, (SNIFFLES) sorry, um... That's OK. > Five hours ` that's really crazy. And 'crazy' is a pretty good word for what happened when we tried to film shots of Mr Rostami's business. You did not provide a CIN card. You did not display a CIN card. Don't come near to me. Just get a real job. I'm in public property, Mohommed. I'm in public property here. Oh, actu` w` OK, fine. W` Here we go, public property ends here. Would you like to tell me why you did not tell your customer that you're a registered motor vehicle trader? I told you. I told you to go get a real job and mind your own business. Oh (!) You should have provided a written confirmation of that. Just don't waste my time. I'm not wasting your time, Mohommed. You're wasting your customers' time, because you are not declaring that you are a registered motor vehicle trader, and you're breaking the law, Mohommed. You're breaking the law. Why don't you get that? It's important to say there's no evidence the brakes on that car were faulty or the crash was Mohommed Rostami's fault. We don't think it was. We do think it was his problem. If you are buying privately, ask the seller, 'Are you a trader?' Send a text, an email, ask, uh, on the Trade Me listing or record yourself using your mobile phone. If they say no and they are a trader, they have a serious problem. So, where does all this leave 17-year-old Anna? Well, uh, we had a surprise for her. Now, Anna, there's a gentleman here behind you. > One Mohammed wouldn't come to the party, so we found another. Hello. Come forward. How are you, Anna? Hi. Good, thank you. I'm Mohammed from MIK. And Anna has absolutely no idea why he's there. Got a bit of news for Anna, I believe. Yeah, we got a surprise. OK. That car's for you. (GASPS) What?! No way! Yes. Oh my gosh. So nice. (LAUGHS) Oh, I can't believe this. Oh wow. (LAUGHS) That's pretty amazing. Thank you very much. Hi there. How ya doing? Thank you. Yeah. It's really amazing, what you're doing for Anna. Yeah, nah, nah. Oh wow. Thank you (CHUCKLES) so much. Oh, it's so perfect. ENGINE STARTS It starts and everything. And what about the brakes? (CHUCKLES) Do they feel like they work? Yeah, they do. They go down. Why was it you felt you'd like to help out? I mean, that's what a` (SIGHS) a Kiwi would do, you know, anyone who's responsible in the trade market. That's what I think anyone would do, should do. Really really cool. Like, it's just so amazing. The honour of the name Muhammad, is there anything in that for you? > Of course, I mean, that is very important as well, definitely. CHUCKLES: Yeah, you're my favourite Mohammed, I think. (CHUCKLES) Yay! It is hard to beat days like that. Aw, that's a fantastic ending. Look, coming up ` living the now and facing up to our fears of death. It's strange, isn't it? We plan for weddings and births, but we don't plan for a really significant event, which is our death. They're thinking outside the box to ensure the final farewell doesn't cost a fortune. Ta-da! And... Art Green. Hi. Will you accept this flat-pack? (CHUCKLES) ...the flat-pack challenge is back, and it is no bed of roses. Don't fall out, little dowels. LIGHT CLATTERING You little <BLEEP>s. . Welcome back. We all know nobody gets out of life alive, (CHUCKLES) but with around 90 of us dying every single day, how many of us actually think about and plan for those final farewells? We spend an average of 8000 to 10,000 on funerals, but as Hannah's discovered, with a bit of forward planning and some, uh, classic Kiwi DIY, we could spend as little as 2000. And a word of warning ` this may be a bit of confronting subject for some people. DRILL WHIRRS, LAUGHTER I've done a bit of DIY before but nothing quite like this. DRILL WHIRRS (LAUGHS) This home-assembled casket is part of a growing do-it-yourself funeral movement, and Gail McJorrow's in, boots and all. It's all about just sharing knowledge and empowering families. Gail runs the Better Send-Off website, and she's written this guide. The main message is ` spend time planning, and you'll save money and have more control. For some reason, Kiwis think death is an emergency, and they, um` everything's, sort of, done in three to five days. Um, in Sweden, they take six weeks, and they send out invites and get RSVPs. Those Swedes, eh? Love a party, but here's the thing ` we spend an average of $8000 to $10,000 on funerals, and we don't need to. Hearse ` don't need one? No, don't need one. You can just use your own car. Funeral celebrant ` don't need one? No. Um, you can run the funeral yourself. Embalming ` don't need it? No, don't need to be embalmed. If you, um, want to preserve a body, you can use dry ice. And we just happen to have some on hand... in hand, in fact. If you want to keep a body cool, keep it from decomposing, slow it down, it's about $3 a kilo, and you need about, um, 25 kilos if you wanted the body to last for about 4 days, and you would just pack` pick it up, pack it in some socks or whatever and place it round the body, and, um, you'd replace it every five to six hours. OK. Yup. That dry ice, though, might be a step too far for many people. Right, back to work. Uh, none of us has put one together before, right? Right. No. No, and we're hoping it's only going to take... what? 20 minutes. Half an hour. 20 minutes, half an hour. OK. (LAUGHS) DRILL WHIRRS Oh, smooth. 40 more of those and we're in business. You must use a casket or a similar sealed covering to transport the body from, say, the hospital or to the funeral service. A solid wooden casket will cost $4000 or more, depending on the type of wood and the trimmings. Fire away. DRILL WHIRRS And that one's not quite huja. 'Huja', that's a technical term. LAUGHTER A flat-pack pine casket like this one, available through Gail's website, costs around $600, and a big thanks to Gail's friend Frank here for helping out. Yeah, pretty good. Yeah. A cardboard casket or an MDF version you make and decorate yourself ` we're talking $300. Fabulously easy. Our kitset casket took about an hour. Lots of gasbagging, though. Yes, it is a thing of beauty once you get going, isn't it? Yeah, imagine if you` you were doing it for` for your mum or dad. It would be quite a nice... Yeah, it would be such a lovely thing to do. ...thing to do. Gail's been trying to persuade DIY stores to sell these DIY caskets. Ta-da! Ta-da! To be able to access one quickly just from a retailer, I mean, you can get everything else online. It's` It's no different than any` any other product. < (CHUCKLES) And there are ways to cut costs even if you are using a funeral director. You can ask for quotes. It's, um` You can ask for a discount for cash. One thing you can ask is if they will rent a casket. Down in Motueka, they have a` a casket that's rented out. It's a kauri casket that's made and` well, and it's used about 12 times a year. There's funeral homes that, um, you can pick and mix, so they're adding, um, services. Like, they'll just come into your home and help you care for the body, or just do the legal paperwork, um, so they're changing. The thing you can't do without is a a burial plot, which can cost from under $1000 to over 5000, and cremation costs, we've also seen from $1800 upwards, but a do-it-yourself job, also called a family-run funeral, can cost under 2000 all up. What about your own funeral? What've you got planned? Baby boomers are notorious control freaks, so, um, I've got mine, sort of, all written out, that I want lotsa fun, lotsa clapping, lotsa laughter. Yeah, I've had a good life. A good life and a good choice of music to go out on. < (CHUCKLES) Oh, I know ` Queen. Queen ` Another One Bites the Dust. Some very special dust hangs around Gail's neck ` There's half a teaspoon of my brother's ashes in my necklace. Gail's daily reminder of the importance of having those difficult conversations. A doctor asks a terminally ill patient, 'What is it like to wake up everyday knowing that you're dying?' And the terminally ill patient says the doctor, 'What's it like to wake up everyday pretending that you're not?' So, it's strange, isn't it? We plan for weddings and births, but we don't plan for a really significant event, which is our death. Wow. (CHUCKLES) The dry ice thing might not be for everybody, but you gotta think about this stuff. We hear from people all the time who are caught up by the cost. Exactly, have that conversation. Now, if you want to know more about do-it-yourself funerals, we've got Gail's details and some other useful contacts on our website. Uh, if assembling coffins ` or dry ice ` isn't your thing, how about a bedside table? Yes, coming up ` the flat-pack challenge and something that will make you question just how healthy your diet really is. One, two, Here's some food for thought ` any idea how much sugar your kid is eating for brekkie? Seven, eight,... The sweet truth will shock you. ...12, 13, 14. And... Is it smart putting one end here? We'll find out. ...he was a knockout with the ladies, but has he been KO'd by the flat-pack? Don't fall out, little dowels. LIGHT CLATTERING You little <BLEEP>ers. . Welcome back. It seems like everyone is talking about sugar. And if our recent stories are anything to go by, there is a lotta concern about how much sugar is hidden in our food. So tonight we decided to serve up some food for thought and show you why we reckon clearer packaging, using the humble teaspoon, is the answer to this bittersweet problem. MID-TEMPO ELECTRONIC MUSIC We all know too much of the sweet stuff is bad, but do we really understand how much sugar is in our food? One, two, three,... There's half a teaspoon in two slices of toast, four teaspoons in two yummy servings of Nutella and five and a half in this glass of orange juice. Feed this sugary shocker to your kid and he has consumed a total of 10 teaspoons for breakfast. ...eight, nine, 10. That's triple the World Health Organisation's new recommended daily intake for a child. Kinda makes you wonder ` do we really know how much sugar is hidden in our food? It's pretty alarming when you see it like that, isn't it? Far out. All right, time to put NZ's DIY skills to the test. Love 'em or loathe them, the flat-packs have become part of the consumer's life. And it seems no shortage of celebs are willing to put their skills to the test. Here's Brodie with our latest flat-pack challenger. Uh, we do apologise ` it's bleeped, but the language, uh, is colourful. JUSTIN BIEBER'S 'BOYFRIEND' INSTRUMENTAL Art Green. Hi. Will you accept this flat-pack? (CHUCKLES) That's what you were waiting for? BOTH LAUGH That was really good. > Yeah, I will, yeah. Good. > READS: Thank you for purchasing Freedom bedside (MUMBLES, SIGHS). <BLEEP>. Is it smart putting one end here or the other? We'll find out. Oh, right, of course, screwdriver. That makes sense, doesn't it? (SIGHS) It's hot work. Mother<BLEEP>er. Flat-packs ` they're the ultimate test of our DIY skills. Get in the hole! Luckily for Art,... Oh, <BLEEP>. ...there are seven pages of easy-to-follow instructions. Good fun, this is (!) Art is clearly a methodical man... Is this when you find out you've done it upside down? (CHUCKLES) ...with a good strand of DIY DNA,... (CHUCKLES) I got you some water. Thank you. Thought you might need it. Hydration. And not too bad, actually. Thank you. ...but, hey, confidence isn't always a good thing. Don't fall out, little dowels. LIGHT CLATTERING You little <BLEEP>s. Well, new approach. Can't be trusted, you guys. Lost your privileges. (SIGHS) How ya going? Good. Good? You reading those instructions? Yup. Why? Why are you`? Good. No, no, no, I'm just` just wondering. Seem to be cruising through quite well here. Feel like you know something that I don't know. No, no, no, I was just checking that you're reading the instructions, cos that was my advice ` read the instructions. (CHUCKLES) Oh, right, OK. Yeah. Good advice from me, but unfortunately, it fell on deaf ears. Well, where the <BLEEP> do they go? Don't tell me this should've been done, like, before anything else. This is the worst. (CHUCKLES) (LAUGHS, SIGHS) Ooh, cue the bad words. READS: Use a tape measure to ensure that the` Oh, <BLEEP> off. This is <BLEEP>, mate. Go <BLEEP>ing say it on the instructions, then. (SIGHS) <BLEEP> you, flack-pat. Ohhh, looks like our flat-pack has claimed another victim. I have to go all the way... back to this mother<BLEEP>, (CHUCKLES DRILY) but again, you know, not reading a simple instruction at the start would be... disastrous as well. So while Art concentrates on fixing his little balls-up, here's a look at the leader board. Reigning champ is me on an hour and two minutes, followed by Sam the Weatherman sitting on a hour and eleven. It's not easy to come back from something like this, but I reckon I can do it. And just when he thought he had it nailed,... THUDDING, SCRAPING Oh, that's a bit <BLEEP>in' awkward, isn't it? <BLEEP>, now what have I done? Ugh... RATTLING Now it's a little bit stuck. (GRUNTS) That's beautiful. Yeah, that's... that's bang on. SCREWDRIVER CLATTERS Time. 48 minutes, 53 seconds. All right. So you beat me. So I beat you. Even though you had the huge balls-up in the middle there. Yeah, I did. Because you're now the reigning champion,... Yeah. ...we thought` we thought we'd give you something. It's just` We just f` Aw! I just found` I just found it in my garden. You can have that for all those roses you had to give out. Thank you. And you will forever think of this flat-pack. I can always f` I can keep it in here. (CHUCKLES) Perfect size. Hey, that was not a bad job, man. (SIGHS) God. Well done. That was... Well done. Not fun, though, was it? ...not that much fun. No, it's not fun. (CHUCKLES) Good on them. What a comeback, hey? Yeah. You and I haven't had a turn yet. Don't think you'll be seeing that, Pippa. (LAUGHS) Well, that's the show for tonight, but we will be on Facebook for the next half hour to answer your questions. Our programme, of course ` all about your problems, your thoughts. We do love to hear from you. We're on Facebook. Email us ` Write to us ` And coming up next week ` BUZZING When drones go bad, they can drive some homeowners mad. Can a drone spy on me? Uh, is it legal? To some, they're the whining heralds of the brave new world. This is a real job? Uh, yeah, apparently. To others, they're an airborne menace and invasion of privacy. It is quite a dangerous situation. With ads like this,... Film your neighbours with drones. ...is it any wonder anti-drone sentiment is growing? Makes everybody out to be peeping Toms or criminals. Uh, it's completely irresponsible. So what are your rights? If a drone is flying over my house, am I allowed to take it out legally? That's next week. Goodnight.