1 Copyright Able 2017. Tonight ` we play the ultimate game of hide and seek. 'See if you can find us,' they teased. GPS: Take the second exit. But finding this house is a real mission impossible,... We're going to, uh, West Hoe Heights. MAN: West Hoe Heights. Oh, that's over there, bro. It's over there? ... as is getting an explanation from the council. We're flipping furious. Plus ` Your pie's gotta be meaty and beefy, and it's just the way it is. It's the meaty treat Kiwis love,... Here's my lunch deal for you, courtesy of Fair Go. If you can tell me what I have here, you can help yourself. Pie. I'm sorry. (LAUGHS) ...but when is a pie not a pie? I was just shocked. And it's time to celebrate the '70s. Finally, the Kiwi male was able to liberate his thighs to a breathless country. There's big hair, big flares, big shoes and some big news. They don't look very safe to me, and I don't know what they do to your feet, but not to worry ` they look great. We reveal the theme of this year's Kids' Ad Awards. # Night fever, night fever. # We know how to show it. # Welcome to the show. Now, here at Fair Go, we love a challenge. So when someone writes to us with their full street address and says 'I bet you can't find your way to our front door,' we're instantly curious. Mm. Curious and seriously concerned, because this looks like a case of bureaucracy gone mad. Here's Matt. Some of our viewers have set us a challenge. 'See if you can find us,' they teased, 'We're at 248 West Hoe Heights, Orewa, Auckland.' With my mate Siri. GPS: Take the second exit on to Grand Drive. This isn't finding moose in Fiordland, so how hard can it be? We're 1.7 K away. OK. Pretty bloody hard it turns out. Park up on the side wait for the car to come out? Yeah. Thanks, Cobber. Cheers. GPS: Prepare to park your car. You will need to walk to your destination from there. (CHUCKLES) The final kilometre of our journey to West Hoe Heights ` definitely off the beaten track. We're going to West Hoe Heights. West Hoe Heights? Oh, that's over here, bro. It's over there? Yeah. They're working on it right now, but there's another way you can go down. Easier said than done. You'll get to an access way ` take it down, it's a left turn. Go down, left turn again, then you're at West Hoe Heights. Thanks. Shame we haven't got the Hilux, Pete. That final leg of our search to find viewer Jo Knox. We'll go down here and ask these guys? PETE: No, no. We'll get stuck down there. Taking about 10 minutes. Oh, I feel like I need to give you a hug. Come on in, come on in. But then, we're not the only ones who've struggled. We've had recycling collection miss us on more times than not. We've had delivery services from takeaways saying they can't find us or they're not willing to use the roads. Yeah. Nothing worse than cold curry. Absolutely not. (LAUGHS) We're laughing, but this isn't funny. Jo, her whanau and four other families all live beside this huge Orewa development, and to get to and from their homes each day, they have no choice but to negotiate 700m of roading in various states. GPS: Continue straight on. CHUCKLES: OK. PETE: No, no, no. Go straight. He said go down here. Did he say go down here? Yeah, go down here. Right through the guts of this busy construction site. We'd experience just how frustrating it is two days in a row. Second day of filming and it's harder to visit the Knoxes than on day one because check this out ` a truckie dumped the last of his load on the road he knew we were about to head down. After months of this kind of thing,... Sorry about this, boss. ...the West Hoe Heights residents are ropeable. We're flipping furious. We can't believe that every time we leave our house, come back to our house, we've got to drive through a construction site. It's just a joke. Even the man in charge of Orewa Developments Ltd reckons the residents have got it rough. Of course they're inconvenienced. There's absolutely no doubt that they're inconvenienced, but regretfully, there's just nothing we can do except to work with them. For the Knox family, the impact on their everyday lives they say has been huge. We've had issues with vibration from machinery. We've had issues of dust, of noise. We've not been able to walk or bike with our kids from home. One of our elderly neighbours was driving up ` cos we've been told we have to give way to construction vehicles ` she was reversing down one of the steeper parts and ended up in a ditch, and she had to be towed out. She was fine, but plenty of cables haven't been. We've had power cuts ` we've had no end of cuts to our phone and internet, sometimes for days on end. The Knoxes always knew development was coming, they just thought it would be handled much better and quicker. When will the entire road be finished? I can't tell you that. Easter? No, no, no. Christmas 2018? No. No idea? Well, yes, I do have an idea, but I'm not going to commit to it. The Knoxes say the developer told the residents at a February site meeting that they'd only have to put up with the rerouted road for just two months. Nearly six months on ` they're still waiting, which is particularly tough on the kids. You know, unless we get in our car and take them somewhere, they're basically stuck at home. You've gone to the developers asking them when all this will be over. What sort of a response do you get from them? We've been given various excuses ` 'It's been delayed because of bad weather,' ` and that's frustrated us cos we've seen other roads go in place in the same time frame. Rubbing even more dust in their eyes ` all this was non-notifiable. That is, the Auckland City Council didn't give the residents a chance to have their say in the development that's affected them so much. Do you think you've obstructed access to driveways, berms, phone, internet power services and pedestrian walkways? Oh, from time to time, absolutely there has been some disruption, and we've endeavoured to rectify that as soon as we've known about it. So you've just conceded that you have breached the resource consent. Well, have you ever run a job like this? I doubt it. (LAUGHS) Kevin, of course I haven't run a job like that, no. The developers admitting to the very thing they were trying to fight in the disputes tribunal. You've just agreed to breaching the resource consent, and you're saying it's impossible not to is what I've just heard. Well, practically, that's exactly what I'm saying. Still can't believe that that ever was passed as non-notifiable consent. Has the Auckland City Council let you down here? Yeah, absolutely. Jo reckons her everyday guide to the RMA proves her point. If the effects that we're suffering are deemed to be minor or more than minor, we are deemed to be an affected person we should have been consulted in this process. Feeling like they were being fobbed off by the developers and the council, the Knoxes and three other residents roped in a lawyer. That lawyer believes the developers have breached their resource consent. There should have been no obstruction of access to public footpaths, berms, private properties, public services and utilities. The residents tried to take the developer to the Disputes Tribunal. We were told that this was beyond their jurisdiction; Resource Management Act needs to go to the district court, and before we'd gotten there, we were hit with a counter claim from the developer for almost twice the amount that we were claiming for. The Knoxes aren't asking for the world, they want, one, the council to acknowledge that this development should never have been non-notifiable; two, they want a road and footpath finish date from the developer; and three, they want the $4000 they've spent in legal fees trying to fight that developer. You haven't got a little slush fund in the development project there somewhere for that? All they had to do was come and talk to us. Are you sure you don't want to have a chat to us on camera? No. Sounds like it would be good fun. CHUCKLES: It probably would be. The developer reckons they're in a no-win situation. I think the neighbours would have said they should have been informed much earlier. They should have been part of the consultation process for the resource consent or for the zone changing, but that's not a call we make. Do you think they should have? That would have been nice. Sorry council. You've just been thrown under the bus. The developer's just turned you into road kill. How? Well, he's thrown you under the bus. and he said this should have been notifiable consent. That's not what we've heard. Here's Auckland Council's Ian Smallburn. Do you think council has got this right? Yes, I do, yes. Still? Yes. So, what do you consider minor adverse effects if these things aren't? Yeah, and I don't want to get too technical, but when looking at minor effects, you're considering it against the base-line of the planning rule book, and in this instance given the rule book outlines that the land is zoned residential for residential purposes we consider the effects of that in that context. Um,... we had two cracks at that question, and, I think, Ian, you were too technical. But what about the developer admitting to breaching the resource consent? We're not aware of any breaches, but if we could always give the developer a call have a chat to him and get a bit of an explanation, that's fine. So, what does a community? Where do they go if they feel as though council has got something horribly wrong as they have in this instance? There's a legal process to go through; judicial review process through the high court. Amazing. Not sure about you, but the Knoxes and the other West Hoe Heights residents are dumbfounded. They all love their homes ` when they eventually get to them ` and while they're still burdened by this development, they're worried about future developments too. We know that there are future developments going to happen, and we're really concerned that we're going to be left out of the loop again. I don't know if we could go through all this again. Can I just say on behalf of every New Zealander out there ` this is ridic. I mean, why do you have to go to the high court just to get your rights as a rate payer? It's crazy. Stupid. Frustrating. We think Auckland City Council has absolutely failed the Knox family and their neighbours. Have they what. I mean, they're paying rates for roads that don't exist and rubbish collectors that can't get to their door. No, the impact on their lives definitely isn't minor. No doubt you'll share your thoughts with us and we will happily share them with the council. Right, I'm gonna go and calm down, but after the break ` when is a pie not a pie? Your pie's gotta be meaty and beefy. They look like pies. If you can tell me what I have here, you can help yourself. Pie. Pie. (LAUGHS) They smell like pies. It's a pie. Really? But these meaty treats have got temperatures rising. I was just shocked. And we celebrate the '70s. Who doesn't love big hair, big flares, big shoes? They don't look very safe to me, and I don't know what they do to your feet. We're on a mission to make the '70s cool again. Welcome back. Forget wine, chocolate, and ice-cream ` when it comes to comfort food, Kiwis love pies! They sure do. No point mincing our words here. It is very hard to resist the lure of buttery pastry and oozy gravy. And so many flavours, of course, to choose from ` your steak and cheese, your potato top, your bacon and egg, your smoked fish. This is my specialist subject. Yum. Enough of the salivating. The average Kiwi eats 15 pies a year, which means collectively, we scoff 66 million. But what is a pie, really? And more importantly, when is a pie not a pie? Here's Garth. Here's my lunch deal for you, courtesy of Fair Go. If you can tell me what you have here, you can help yourself. Pie! I'm sorry. (LAUGHS) Mince cheese pie. A pie. It's a pie. Really? What do you mean? As in what pie it is? Oh, pie? Lost it already. Sorry. What do I have right here in the tray? Well, we've got pies. I'm sorry that's all we need to know. Pies. Pies. Sorry, guys. If you guessed pie also, you need to keep watching because this is a story about a pie that isn't a pie ` it's a Westie. Dan is also a Westie. Your drink's gotta be strong, your pie's gotta be meaty and beefy ` it's just the way it is. Maybe it's a west thing. Five bucks for a six pack ` the price was light ` but when he ripped off the top, he says so was the filling. I was just shocked. How's that gonna feed me? I took the top off and straight away I just could just see pastry at the bottom of the pie. It didn't even fill a dessert spoon. I was like, 'Where's the filling?' To be fair, they're pretty cheap. Are we asking a lot of an 83-cent pie? I don't think so. The Westie name sort of means that it's gonna be, you know, it gives that pre-sense that it's gonna be a good, hardy pie. The Westie name had been taken in vain. Yeah. To me the product doesn't match the image. Dan knows about pies ` he works in hospitality. He made plenty of pies in bakeries and restaurants. Just go through and you bang them all down and that gets all the air and everything out, just gets all the pastry in the corners. He's whipping up his speciality here at home. Today, I'm doing a chicken, leek and mushroom with a little bit of blue cheese in it. He's not just simmering about the lack of meat, but also about the way his complaint was handled. The only way anybody can improve is by people actually emailing or making complaints. But it took two weeks to get a response. I got a pretty lame email back. Somebody was on holiday or it got lost in the system, and that sorta rarked me up a bit. Did he have anything else to say apart from that? He basically said that this is their budget range of pies, and that I should maybe try their more expensive ones. Westie's email did refer to 'pies'. Just gotta tell me what I've got here in front of me. It's like a chicken pie. Pie, you say? To the untrained eye, this certainly looks like a pie. You can see, it is the pie. We hate to get all legal, but our food code is pretty clear ` meat pie means a pie containing no less than 250g per kg of meat flesh. In other words, 25% meat. But on the back of the Westie pack ` 14% on the plain mince, less in mince and cheese. This what you're talking about? That's the one. Have a look. Have a good look. What's the one word you cannot see anywhere there? I'm not sure. That's a pack of what? Six. Six what? Pies. Are they? Yeah, actually, it doesn't even say 'pies'. You won't find the P word once. Good point. Doesn't actually say pies anywhere. Maybe not on the pack, but it says Westie pies on the signs; it says it on the website; it says it all over Facebook and on the sides of their trucks. Pies as far as the eyes can see. Time we talked with the pie man. Stefan Crooks owns and runs Westie Food Group. Is that a pie? But you call them Westie Pies ` the trucks say Westie Pies, but the packets don't actually call them pie. Why is that? Why didn't you put it on there? Ah, way ahead. Way ahead now. With a westie image ` here's some of the 2015 Warriors at the factory, having a crack. Not bad mate. But is that actually a pie? So there's no other reason why you wouldn't put 'pie' on there? But you'd be aware that a meat pie's gotta be 25%, wouldn't you? Yeah, well, in terms of what's in there too, right. So, are you getting away with it by not calling it a pie, is my question. Fancy that. Eh? While we were feedin' Glen Eden, people found that a bit tricky. Or really? Mm. Funny thing, the rules are different for combos ` add vege or cheese and it's not a meat pie. More tricks for the trade here, people. You just have to list the ingredients as Westie Food does, so it could legitimately use the word 'pie' on it's pack of mince and cheese. For the record, Dan found the ones we'd brought along an improvement on his purchase. So that's probably a little bit better than what I had. Stefan Crooks says he'll be speaking with Dan directly about the response Dan had from Westie Food. Why don't they just call it a mince and cheese pastry? Pastry? I mean, if you called it a pastry, how's that going to go down out west? Think they're gonna sell many 'pastries' out west? It's changed out here. Dan isn't the only pie connoisseur around here. Little Nikora is his niece ` well his partner's niece but family's family. So, it's homemade only for her. She knows what's what. There's food on my fork. Yeah. Is it good? It's hot! Always blow on the pie. Just make sure it really is a pie. Hm, my pie knowledge is really extended now. I know. And I'm still gonna eat a lot of them. Yes. Delicious. Now, Stefan Crooks says Westie is working on the way it handles complaints so that no one is left feeling ignored or getting the run around. He also says they use the name Westie Pies because part of their business is making pies, they do it on contract for other companies, but they are changing what they say online because they do admit it's potentially confusing. Now, That may not be enough for the authorities. That 25% meat rule is on the books and the Ministry for Primary Industries tells us 'not using the word "pie" to describe a product doesn't mean this rule doesn't apply. 'As these products appear to be non-compliant with the code, 'MPI will follow up, and work with the company to fix the problem.' All right, coming up after the break ` we journeyed into the past to find inspiration for this year's Kids' Ad Awards. # Night fever, night fever. Ah, the '70s. It was a time of big hair, big flares, big shoes,... Well, they don't look very safe to me, and I don't know what they do to your feet, but not to worry ` they look great. ...and really tiny shorts. Finally, the Kiwi male was able to liberate his thighs to a breathless country. Can we really make the '70s cool again? Welcome back. Time for a big announcement. The Fair Go Kids' Ad Awards are back, and do we have a ripper of a theme for you. Yes. This year marks 40 years since Fair Go hit our TV screens, but this show wasn't the only great thing to come out of the '70s, Pippa. Oh, no, no, no. Here's Anna with a quick flashback into a time when everything was big ` well, almost everything. Ah, the '70s. # So I made up my mind, it must come to an end. A decade of big hits, # Praying for this moment to last. big hair, big trousers and even bigger shoes. They don't look very safe to me, and I don't know what they do to your feet, but not to worry ` they look great. Some pants, however, went the opposite way. Stubbies came out in 1972, putting the short into shorts. Finally, the Kiwi male was able to liberate his thighs to breathless country. Our population hit the three million mark. The average weekly wage was $95. Rugby was still our go-to sport, although it's probably a decade our men in black would rather forget,... The British Lions have won the series. tasting defeat in 14 of their 48 tests. The real sporting star was John Walker and his flowing locks,... John Walker wins the 1500m gold medal. ...racing into the history books at the Montreal Olympics. Speaking of reaching new heights, Star Wars took over the big screen, and Jaws kept us out of the water. You're gonna need a bigger boat. Skateboarding became an international phenomenon. Holden Kingswoods were the other wheels to be seen in. # We love football, meat pies and Holden cars. And in 1977, Fair Go hit TV screens for the first time,... We've unearthed some major rip-offs and some minor rip-offs. ...immediately becoming a much-loved Kiwi staple. Oh, great time to be alive. Good times. Can I just sum up ` platform shoes for me, no, but stubbies, yes. Yes?! Bring 'em back. Yes. Love my stubbies. Ooh. So, for this year's Ad Awards, our challenge to you is to take something that came out in the 1970s and make it cool today. Kids, parents, teachers ` get busy, the clock is now ticking. The deadline is Friday the 29th of September. Two months away. And just so you know, we are ruthless on deadlines, and the same goes for the 30-second maximum duration. All entries are to be submitted online. Go to our website tvnz.co.nz/fairgo or our Facebook page for all the details. Next week, we'll have all the prize details, but we can tell you, thanks to Canon, they are epic. So, that's the show, but we will be on Facebook for the next half hour to answer your questions. As always, our programme is about your gripes, concerns, your grumbles no matter how big or how small, so please do contact us. Join us on Facebook or you can email us ` fairgo@tvnz.co.nz, or write to us ` Private Bag 92038, Auckland, 1142. That's our show. Until next week ` goodnight. Copyright Able 2017