Tonight ` easing the pain brings grief, not relief. I'd do anything to spend another day with my kids. We're weeding out a problem in the greenhouse. It's just painful to watch, and you just feel so helpless. And ` is your speedo telling you porkies. I was a bit dumbfounded. I didn't actually believe it. Do you really know how fast you're going? Yeah, that's 100 now. What does your speedo say? 110, 111! Plus ` ever wondered what to do with old stockings? Oh, how good is that? There's the practical... Voila, clean hairbrush. ...and the disturbing! You are welcome. Copyright Able 2018 Kia ora, welcome to the show. Kindness, compassion and empathy ` these are the things the terminally ill deserve more than anything else. After years of debate, a change in New Zealand's medicinal cannabis laws is coming, and for the thousands of Kiwis using cannabis to treat chronic pain, it can't come soon enough. That's right. Currently, in the eyes of the law, they are criminals, and that's leaving some very vulnerable. Here's Hannah. Apparently, a quarter of a million Kiwis are casual cannabis users. That's from the Ministry of Health. And nearly half of those users say it's for medicinal purposes. Cancer patient Mark Bates would be happy to be able to grow just one plant in his new kitset greenhouse. It said an easy beginner's setup. But Mark says it's been a $1000 disaster. And it wasn't easy. Number two goes on the bottom. That's a lot of money. What do you want at this stage? Our money back. (LAUGHS) Mark had been a keen vege gardener before he got ill, and planned to grow just enough cannabis for himself. There's so much evidence out there for seizure control and anti-nausea. Mark has inoperable brain tumours, which can cause multiple seizures ` sometimes every day. They were at first really, really frightening. I remember the first one when I was still in hospital, and I was just like hoping that I'd never be awake for another one. And I've had thousands and thousands since. Oh, it's just painful to watch, and it's very painful for him, and you just feel so helpless, looking, going, 'There's nothing I can do.' I think last week, I had 10 in one day, and then the following day, I had 10 before lunchtime. But like many others with cancer, Mark's discovered the benefits of marijuana. When you've got a supply, it makes a huge difference to the seizures? It's dropped them from near on 100 a week, down to` sometimes I can go a week without having any. Mark says he's had medical support for using cannabis. One doctor a while ago said not to stop. Another doctor's told me it's the best anti-nausea medication, but, yeah, they're not discouraging me, so, yeah. It actually brings him round to normality. It has the opposite effect than it does in a healthy person. But cannabis is, of course, illegal, and Mark and Kirsty aren't part of the drug culture. Is it quite hard for you to get a supply or hook into a supply? We don't really know anyone at all, so we kind of rely on other people trying to track things down. It's very hard to come by. Which brought them here, to Hydro NZ, an online-only business which provides 'high-quality hydroponics and indoor growing supplies to New Zealand's hobby growers'. With an emphasis on privacy and security and discrete packaging. It said 'full kit setup ` everything you need to grow'. You know, real easy starter kit kind of thing. But it soon became clear that what Mark saw on the website and what actually arrived were different. I looked at it and was a bit confused. It didn't help that there were no instructions. And when Mark asked Hydro NZ for help, they said ` The tent was quite small, and everything that got sent was very large. So we had to try and make everything fit. Hydro NZ then emailed these instructions ` Yeah, well, even two weeks after that email, I had a friend over to help me try and set it up, and he was confused as well. So we were both having trouble. Mark says there were bits missing and bits not fitting together, problems with ventilation, the wrong size fan, issues with the temperature and the noise reduction kit. It was too much. He asked for a full refund. Hydro NZ said they had hundreds of happy customers and ` Wouldn't you blame the oven if the oven wasn't working properly? Yes, yeah, but he missed that part. (LAUGHS) Hydro NZ agreed that some of the items were different from those advertised, but said they were actually better. They did refund about half the $1000 kit, but with the greenhouse not operational, Mark's been unable to grow anything. It's too late now. It should've already been ready, and, yeah, it's too late. Four of those. Now Mark is left with just his conventional medicine, which he struggles with. The drug regime, when you're on it, that has quite a big impact on you? He said it makes him feel drunk. And you can kind of see he goes kind of a little bit woozy when he's on them and has to go to sleep most of the time. What do you think of the company? I'm feeling that` real disappointed and that. I've been battling a long time. That is a hard watch. That is just` It's heart-breaking, and you do what you have to do in those situations, I think. Look, we managed to track Hydro NZ down. All very secretive ` no names, no addresses. We said it's all very well saying you have hundreds of satisfied customers. But it's how you deal with the dissatisfied ones that we're interested in. Hydro NZ took that criticism on board, and we were able to head back to Mark and Kirsty's with some good news. Yes, very good news. I got an email this morning saying that Hydro NZ is gonna refund our purchase, which is brilliant. Hydro NZ say that ` It's not a small amount of money, so it is very helpful to have this sorted out, and it's just another stress taken off our shoulders. Nah, it's good. It's good. We couldn't do it by ourselves any more. No. So it's... We definitely needed some help, and thank you so much for your help. It's been great. Mark has an MRI coming up, and then has to decide whether to undergo more chemo. He says that without cannabis, chemo treatment and his symptoms are much tougher. A lot of people kind of judged me at the beginning when I started using this, but everyone that knows me sees how it helps me. There is a legally available cannabis prescription, Sativex, but the couple simply can't afford it. As long as, kind of, the laws are like they are, people like me are just going to really struggle to, kind of,... yeah, get help, get proper help. Mark and Kirsty say that now Mark simply needs to stay as well as possible, for as long as possible, for their two children. Yeah, I don't like being judged for it, which made it hard to come on TV publicly to do it. But I just want to say that I'd do anything to spend another day with my kids. Look, our heart really goes out to Mark and his family and their bravery for putting themselves out there. Whether you're pro or against cannabis reform, it is hard not to be compassionate. We wish them all the best. Yes, we do. Coming up after the break ` we put the pedal to the metal in search of the truth. Be honest ` how would you rate my driving? Not that good. (LAUGHS) Do you know how fast you are really going? As a country, we are driving slower than we think we are. Are we all being deliberately deceived about speed? Wow, that is quite a difference. That is a big difference. That really blew me away. And ` forgotten memories are brought back to life. Hello, darling. How are you? We reconnect a mother and daughter with a lost loved one. I love you, darling. Pretty much in tears when we seen them, yeah. Welcome back. Hitting those supermarket aisles, sometimes it feels like you need a degree in nutrition or chemistry to figure out what you're actually buying. I'm with you on this. I must admit I struggle to understand why 'lite', 'low fat' and 'sugar free', how come they don't all mean 'healthy'. Hmm, which is why we've enlisted the help of healthy food guide nutritionist us with some food 101. It's a fridge staple for many New Zealand households ` plain yoghurt. There is huge variation when it comes to the natural yoghurt's, plain yoghurt's, Greek yoghurt's. They vary a lot in terms of their saturated fat content. Some have added sugar that you might not even realise, and the energy content variation is huge. There's definitely different yoghurts for different uses. So, your thick and creamy ones, they are ideal to use a dollop on fruit instead of cream or ice cream, but for your everyday yoghurt for breakfast or a snack, you want one that is lower in saturated fat. So here's what you need to look for when you're next in the dairy aisle. First of all, make sure that there is no added sugar in the yoghurt. You want to make sure that there is less than 1.3 grams of saturated fat per 100 grams, and that it has a good amount of calcium, so more than 250mg per 100g. Stick to that advice and Claire says yoghurt is most certainly an everyday food. Again, lots of great advice. Yes. If you are like me and feel like you live in the supermarket, head to our Facebook page. We've got her top five supermarket shopping tips. Righty-oh, moving on, do you trust your speedo? Cos a couple of weeks back, we got a letter from a concerned motorist insisting that the speedo in his car was set to overstate the true speed he was traveling. What's more, he reckoned all car manufacturers were doing it. So could this be true or is it the stuff of urban legends? a day, which is quite a lot in Northland. (ROCK MUSIC PLAYS) So music is essential. Oh, hell yeah. (CHUCKLES) His car is often a karaoke booth, but not today. I'm not singing. (CHUCKLES) Or maybe today. # You are the love in my life! # Every day he drives past this speed radar, and a few years back when he bought his ute, he sensed something was up. You get the feel of what should be the right speed when you're driving a long time, and I have. And it just seemed... Didn't seem right. I just noticed that cars seemed to be going a little bit faster than I was. The roadside radar and his speedo were seven or eight K's apart. And I thought, 'Hold on a second, I'm way out.' Then further evidence. And then I got GPS, and I found out it was way under. Mike went to get his speedo fixed at the dealer, but they refused. He told me it was an international regulation, and that really blew me away. I was a bit dumbfounded. I didn't actually believe it. It sounded like he just didn't want to recalibrate it. That's what I thought. A few classic cars... We were puzzled too. So armed with a GPS, we went for a ride with Mike. I'm 50 now. And mine's saying 44. We went past the official speed sign. It's saying 42. I'm doing 50. The open road was even worse. 100km/h on my speedo. Don't know if you can see that, New Zealand, but that says 90. So Mike thinks he's going 100, but really he's only doing 90. Wow, that's quite a difference. It's a big difference. Finally, according to this speedo, he has to break the law to get to what is actually the speed limit. Yeah, that's 100 now. What does your speedo say? 110, 111 nearly. Yeah, I'm right on 100. Mike often wonders what speeds the trucks are actually going. They're only allowed to go 90, so now they're only doing 80. So they're really holding up traffic. That's 20km below the speed limit. So one man called Mike with a wonky speedo. That's not much of a story. But guess what ` your speedo is wonky to. Mine is as well. Everyone's is. So, today, there's five million cars driving all around New Zealand with incorrect speedos. As a country, we're driving slower than we think we are. Maybe that's a good thing. Maybe it's not. So, this is the frequency that this speedo should read 120km an hour. Bob Edmiston calibrates speedos for a living. And so they'll ring us up and say, 'There's a fault in my speedo,' and generally there isn't. That's how they're designed. Bob says everyone's speedo is wrong on purpose. It's manufactured that way. The rules that govern newly manufactured cars coming into New Zealand is the United Nation rule. The rule says your speedo must exaggerate your car's speed, but there are limits, and they are not more than 10% plus 4km. That means if you are driving at 100 K's an hour, your speedo must not read under 100, but not more than 114. So just how wrong is your speedo? Well, we found some everyday drivers. I think I'm an OK driver. I'm not a great driver. There's cautious Pippa ` drives an SUV. 26 years of driving, never had a speeding ticket. My driving style, Hadyn ` I drive a Prius. That's environmentally friendly Jill. Even if there's a little bit of girl racer in me, it's not going to happen in that. All righty-oh. And me, whose driving speaks for itself. Be honest, how would you rate my driving? Not that good. (LAUGHS) Jill and Pippa both have been suspicious of their speedos. And I've often wondered if my 100 is actually 100. And you're going like that, and you're thinking, 'This isn't adding up.' Bob brought along his GPS to measure the accuracy of our speedos. 70, 80. We just had to get to 100... Come on, you can do it. ... hit cruise control so our speed was steady then measure our true speed on GPS. Sorry, I feel like I'm going to crash. Jill was worried about cruise control, so only made it to 91. We've got 88. Ah, really. I thought that was going on. It pretended I was going faster than I really was. Pippa was annoyingly cool and calm. Her speedo was running 5km fast. So that's flickering between 95 and 96. Yeah, but that is bang-on 100 from where I am. I'm sitting at 100 in my car, and the very snazzy measuring device is telling me that I'm about 95, 96. That is 100 right there. Mine was four. The reading on that ` 96. Because I kinda thought speedos would be speedos, and they'd all be set to the same industry standard. Auto industry sources tell us that carmakers, especially those who supply the US market, are worried about litigation if their speedos read slow and people drove faster than they thought. That discrepancy can be so wide and still be legal is a bit of a mystery, really. However, Bob Edmiston, who deals with speedos every day, thinks our speedo rules are too loose. The discrepancy allowed is excessive. # You are my inspiration. # Mike agrees. He says accurate speedos would be safer. It's all about keeping the flow of the traffic, and if some cars have it and some cars don't, then you're just frustrating those that don't, and they're gonna get impatient, make silly mistakes, pull out when they shouldn't, and then you've got a death on your hands. So armed with their new knowledge, will they drive faster? I think knowing that isn't actually that good for me, cos now I might go a bit faster. It will just give me just that tiny bit of wiggle room. But I am in a Prius, so it doesn't go that fast. Obviously not used to driving on the South-Western motorway. Um... As for me, well, maybe I should just slow down a little. You sound like my wife! (LAUGHS) Oh, that's a shock. Yeah, well, she says I'm a terrible driver too. I'm not a bad driver. Just people who get in the car with me think I'm a bad driver. But 26 years of no speeding ticket, how about that? On that, I have a wee confession. Because I have actually had a couple of speeding tickets. You serious? They just weren't the ones where the police officer hands you the ticket, and I'd forgotten about them. They were the cameras. They arrived in the post, so I apologise for misleading you. I've got to say, I think that fast speedos aren't necessarily a bad thing. Like, speed kills, and I quite like the idea of being safe. So don't hit the roads and start driving 10km over the speed limit. No. All right, coming up after the break ` we unlock some wonderful memories. Go, girl! Go, girl! Go, girl! Go, Mahli! A mother and daughter are reunited with treasured memories. Who's that? I love you, darling. It's a happy ending that's been months in the making. Pretty much in tears when we've seen them, yeah. And Haydo has some hot tips. Oh, how good is that? On what to do with those old pantyhose. Voila, clean hairbrush. * Welcome back. You might recall a couple of months ago, we told you Hayley's tragic story. Yes, Hayley recently lost her husband and a whole lot of memories locked away on his iPhone. The problem was she didn't know his password, and without that couldn't access his photos and videos. It's taken a while, but we finally have a heart-warming sequel. Here's Anna. Go, girl! Go, girl! A little girl and her dad. Go, Mahli! Whoo! A glimpse back in time, a treasured memory 4-year-old Mahli can watch back with her mum, Haley. Who's that? Me. The family of three is now just two. Because Steve, Haley's husband, Mahli's dad, died in February, after a lengthy battle with cancer. I miss my best friend. Hello, darling. How are you? Steve left behind an iPhone full of memories. But in his final days, the family forgot to ask for the passcode. We just didn't even think about that. I think, 'Steve's been sick for a long time,' but at the end, it went really quick, so things like that just didn't really matter at the time. When Haley tried to get Apple to help, she was told she needed to provide a will, probate, documents that would cost more than a thousand dollars. It's just frustrating, and they keep putting me from person to person. They're not understanding at all, and they say that they're going to help us and try and push it through, and, yeah. So, Haley came to Fair Go, and straight away the company put someone on the case to get it sorted. A couple of weeks ago, Apple was finally able to transfer ownership of the phone and its contents over to Haley. Awesome. Me and Mahli were pretty much in tears when we seen them. Yeah. It's just awesome memories and photos I've never seen before of Mahli and Steve together and our life together, basically. For Haley and Mahli, these photos and videos keep Steve's memory alive. Really important, so then she can just see what her dad was like, and see him when he was healthy as well, so, yeah. OK, love you, darling. Bye-bye. It's over, yeah. We've finally got them, and we can save them and lock them away forever for us, yeah, and family. It took some time, but nice job, Apple. So special for that family to have those photos and those videos back. Just delighted for them. Look, last week, we asked you to send in your tips for recycling used stockings. We have got some great tips. Like, did you know just a wee dab of nail polish is the best way to stop a ladder in its track? Yes, knew that one. Don't use red. Use a clear. Good idea. All right, now what about you can get more wear and less tear if you soak the tights in cold water, and then just chuck them in the freeze overnight. (CHUCKLES) Try that one at home, New Zealand. You'll be richly rewarded. I think you might want to defrost them before you put them back on, though. I didn't know that one, nor did I know may of the other useful tips that you are about to share with the nation. Hmm. First up, nice and easy, use your old pantyhose to shine your shoes. Oh, what do you know? Look at that. Number two ` grab a nice clean brush, cut some pantyhose. Whoa. Cut them again properly. Push the pantyhose over the brush's bristle. This may take some time. Keep going. It should look better than this. Find something hairy. Find something hairier. Oh, how good is that? Comb hairy thing with said hairbrush. Take pantyhose off brush and... Voila, clean hairbrush, clean dog brush. You're welcome. Now, Christmas time ` I know what you're thinking. You've got wrapping paper. How you gonna keep it intact? The answer ` pantyhose. Cut pantyhose. You wrap the pantyhose in the roll. Look at that. All ready to go for next Christmas. You're welcome. Now, I know what you're thinking ` what am I gonna do with this spare pantyhose leg? Well, you've got newspaper. I've got the solution. Roll newspaper into a ball. Repeat. Put newspaper in pantyhose. And you've got yourself a sausage to keep your house warm. You're welcome. Finally, tie a knot in one end of a leg of pantyhose. Insert soap. Tie a knot in the other end. And you have yourself a back washer. You're welcome. Yeah. Well, I'd like to take this opportunity to apologise to the nation for the image that you just saw. Really? Shower. Shower shots, oh. Pretty obvious I've been working out. OK. That's the show for tonight. We are always here to help. Our programme is all about you, so if you've got a wrong you want made right or if you feel like you're not getting a fair go, please drop us a line. Remember, no problem is too small. No, we're on Facebook, or you can email us ` fairgo@tvnz.co.nz or write to us ` Private Bag 92038 Auckland 1142. And don't forget ` this year's Kids' Ad Awards is all about tourism, so get cracking. Thanks you for watching. I've just got to go. I think I've left the shower on. - Until next week,... - BOTH: po marie. Copyright Able 2018