When London burns... ..these are the men and women who come to our rescue. We need to get some water down here. Get down. Stay down. The window frames are starting to catch. This is where we have to be careful. Gentlemen, you are getting this. You are getting it. In the last year, the London Fire Brigade has been tested like never before, helping the victims of a spate of terror attacks, and then at Grenfell, the UK's most devastating fire since the Second World War. After 30 years in the London Fire Brigade, I didn't ever expect to see anything like that. Get out! Fire! It was... It was horrific. With unprecedented access... Fall out. ..we're going behind the scenes. Right now, there are, I believe, two casualties still trapped. With firefighters filming themselves on the front line for the first time, we will see what they see. RADIO: To the roof. To the roof. Fire is a killer. It's a breathing, living thing. No-one knows where or when disaster will strike next. We're ready. Rise! But when we're in danger, the Fire Brigade is just minutes away. (SIRENS BLARE) We have a large possibility of an explosion. Recently, the London Fire Brigade responded to one of the most devastating fires in living memory. The Grenfell Tower fire is a once-in-a-generation tragedy. But for all of us, an ordinary day can take a dangerous turn at any time... ..and the London Fire Brigade deals with four serious incidents daily. 'My house is on fire here.' 'Right, what's your address?' 'There's a fire here.' 'What's your address? Give me your postcode.' Almost 500 emergency calls are made daily to the Merton Control Centre in Southwest London. 'Hello, Fire Brigade.' 'There's a big fire in the Ansell Garden Centre in Harmondsworth.' 'I can see a massive black plume of smoke.' 'I'm at least a mile away, and I can see the flames.' In the Control Centre today, over 20 calls are coming in of a major emergency. 'Hello, it's a big one. You have to hurry up, please.' 'All right, no problem. We're on the way.' There's a raging fire in West Drayton, near Heathrow, visible for several miles. Fifteen stations are being mobilised. (SIRENS) (MUFFLED RADIO) Borough Commanders like Andy Cane, from Richmond, South London, are called in when it's a major incident. Been in the Fire Service for 27 years. Since 2003, I've been a senior officer. 'We need a road closure from the bottom of Harmondsworth Road.' A hundred firefighters are on the scene, whilst Andy assesses the dangers facing them. The two-story building's now showing significant signs of collapse. So we can't actually get good access now to the rear. We're working to try and cut our way through the fence at the back. So it's a bit dynamic and a bit of work in progress. A police helicopter is their eye in the sky, and - as the firefighters move in - it makes a terrifying discovery. 'We're picking up quite a large quantity of LPG cylinders within the grounds. Are they aware of that? Over.' At the rear of this building, you can see the two-storey building, there's large bulk LPG storage. They call them bullets. They're large containers of liquefied petroleum gas. And should the fire start getting towards those, you have a large possibility of an explosion. To make matters worse, there are two large containers of fireworks. If one of the gas cylinders blows, it could trigger further explosions. (MUFFLED RADIO) So this is what we're working hard to do now is to try and stop the fire impinging on these cylinders. That's our major priority at the moment. Incidents like this are one of the most dangerous firefighters can attend. In 2006, two firefighters lost their lives where a large container with fireworks inside detonated. Those sorts of incidents are very much at the forefront of our minds. If they're not managed correctly, the outcomes can be devastating. With the M4 just 800 metres away, if a gas canister explodes, it could cause a chain reaction that could wreak havoc. 24 miles away in Shoreditch, East London... Hello, Officer of the Watch, it's Steve Dudeney, foxtrot 110, duty ILO here. Borough Commander Steve Dudeney has just started his shift. After 31 years in the service, he retires next year. Cheers, bye. I joined in 1987, firefighter at Bethnal Green. That was my first posting. As a kid growing up in the East End, you saw lots of fires. Lots of old derelict buildings, riverside warehouses, and I think, like all little kids, I really wanted to be a fireman, and never grew out of it. (DEVICE BEEPS) (SIRENS) Steve is now mainly office-bound, but as a senior manager, he still gets called to serious incidents. The trapped victim may have life-threatening injuries, so they've closed the North Circular, one of the busiest roads in London. Just for your information, we've got an occupant this side of the car. We've got a traffic diversion coming in up and over the top. OK, cheers. All right. Three units from Edmonton Red Watch are at the scene. With potentially serious spinal injuries, they can't risk moving the passenger before the ambulance arrives. We've asked for an ETA from our Control Centre. We're assuming about half an hour, from what we've been told. The three fire engines may have to cut the passenger out, so can't leave the scene. The fact that we are tied up at an incident does, of course, have an impact. Someone could be trapped in a fire somewhere that we don't get to quick enough, and they could die. So it's an hour and 40 minutes now. It's like the Third World, innit? The ambulance that was almost here, that was at the top of the road, that's been diverted to a cardiac arrest call somewhere else. So now we've got no ambulance again. 24 miles away in West Drayton, fire is getting dangerously close to a large amount of gas cylinders and containers with fireworks. 'Let them know it's so hot it's glaring out our IR camera.' There's the possibility of a serious explosion threatening nearby traffic and pedestrians. The cylinders urgently need to be cooled, but it's too risky for firefighters to be near them, so Borough Commander Andy has them set up ground monitors. A ground monitor is like a big hose, the end of a hose, a nozzle. It sits on the floor, so it doesn't have to have a firefighter holding it, and it moves a lot of water through it. You can aim it and you can leave it. You can walk away and leave it. 'Yeah, if you get that down, there's quite a few other canisters which look like the fire's moving towards. There's a wooden shed with gas canisters around the outside of it.' At major fires, the Borough Commander has to constantly assess the risk to the firefighters. That's at least 100 lives in Andy's hands. We're removing all the crews from the hazard area. So we're going to pull back to where the Command Unit is. We all start off as firefighters. I think that's really, really important for an officer to have done that. I certainly wouldn't ask anyone to do something I wouldn't do myself. 'You can see the cylinders now from our angle, behind the fire.' The crews need huge amounts of water to extinguish the fire and keep cooling the gas cylinders to stop them from exploding, but their fire trucks only hold six minutes' worth of water, so they need access to hydrants urgently. The water supplies in the area are really poor. So our crews are trying to secure a better water supply to the scene. With a limited supply of water, the fire crew take the decision to focus their hoses on the gas cylinders in the hope of keeping them from exploding. 'This is probably the distance we'll do, in case they go bang. We don't want to be above it. Over.' It's about as hazardous as it gets. Finally, the kitchen. Something light. Like... Okarito? Okarito goes well with my favourite ` Opononi. (SPLASHING, YELLING) Ooh, yeah, splash of Opononi, maybe. Oh, look, Alexandra. Whoa, pink. Or... Hot Water Beach. Blue ` very relaxing. Or Alexandra. Hot Water Beach. Mm. Or Alexandra? It's like pinky, bluey. It's not very kitcheny. No, but it is pretty... nursery. Mm. Nursery? Or` Or we could go Rangitikei River. (GASPS) Oh! (LAUGHS) You little beauty! (BOTH CHUCKLE) So the nursery. The colours of New Zealand ` only from Dulux. Finally, the kitchen. Something light. Like... . 'From the Time 107.5 newsroom, around 100 firefighters are tackling a blaze at a garden centre in West Drayton. The blaze can be seen by motorists on the M4 heading past Heathrow. Fire crews have set up a 300-metre cordon around the area.' In West London, a large garden centre is ablaze. Firefighters are being pulled back as gas cylinders on site are getting dangerously hot and could explode. 'This is probably the distance we'll do, in case they go bang. We don't want to be above it. Over.' At the rear of that two-story building is where the major hazards are for us. We have a possibility of an explosion. So that's what we're working hard to do is to try and put enough water onto the fire to stop it impinging on these hazards. The fire truck's water tanks are now empty, and with a poor water supply on the outskirts of London, they're struggling to get the flames under control. In Central London, you've got hydrants almost on every corner. However, when you come a little bit further out, water supply is reduced, and sometimes we're forced to do a water relay. Watch Manager Bill Virtue and his crew are daisy-chaining four fire engines together from a hydrant a mile away to boost the water pressure. So water from the hydrant goes to the first fire engine, the pump in the fire engines increases that pressure and passes it on to the second, on to the third and finally on to a base pump, which then feeds the hose, ground monitors actually putting the fire out. 'The hoses are being laid by the LFB from the High Street all the way to the scene.' (SHOUTING) 'They are getting very, very hot, the gas cylinders, the ones closest to the building fire. Can you confirm the LFB Control Centre is getting it for us, please?' I've got water ready. Let's go now. Now with enough water, Andy's crews can start to tackle the blaze. So now we're basically flooding the incident with an aerial ladder platform and ground monitors. We're making some really good progress. The main fire's been knocked down. And because of the extra water now we've got to the scene, yeah, we're quite comfortable this is under control. We haven't injured any firefighters. We've extinguished what was a very hazardous fire. So we've done well. Serious incidents like this test the Fire Brigade to its very limits. Tonight is a success. All the firefighters return home safely and the public are kept out of harm's way. Personally, I find it very, very rewarding - taking that chaos and making it OK. The fire has obliterated the garden centre, making it impossible to determine what caused the blaze. The crews have worked really, really hard. They've done really well. 'Yep, they have a single incident response officer on way, but there is no ambulance to send at this time. Over.' In North London, Borough Commander Steve Dudeney is at a road traffic accident. A young woman is trapped in a car with suspected spinal injuries. This is the longest I've waited for an ambulance in 30 years in the fire service. That's no disrespect to LAS. That's just the situation they're in. His crew have been waiting over two hours for an ambulance. It's frustrating for all three emergency services still waiting to get her out of the car and getting her off to hospital. 'Is that a single crew motor?' Yeah, the LAS single crew paramedic now in attendance. 'Righto. Thank you.' There's still no ambulance, but a single paramedic arrives to assess the injuries. A wrong move could leave the passenger paralysed. The safest option to get her out is to cut the roof off, ready for the ambulance. We basically take the car apart around her, until we're at such a point that we can bring her out flat with her neck and back secure and not making the injuries any worse. We're keeping two of the main pillars intact. Once the ambulance gets here and we know we're ready, we'll taken them out and the roof will come off. We've just gone as far as we can. It would be unfair to cut that roof off now and leave the young lady exposed to the elements. As time goes on, the pressure is mounting for Steve. 'With the latest travel, I'm Haydn Jeavons. On the North Circular Road, the entrance is blocked in both directions due to a crash. That's resulting in traffic being stopped and motorists are being advised to avoid the area.' The North Circular Road is a major road in London which we've now got shut. Already tailbacks are probably going back a couple of miles in each direction. One coming right down. Want to go in this carriageway? After three hours, the crews can finally remove the roof. We know that ours is one of the most important jobs in the country because from time to time we're called to do a really difficult job. In the last few years, the London Fire Brigade has had its budget cut by �45 million, at a time when the city is facing more serious incidents than ever before. Firefighter jobs have gone, fire stations have shut, fire engines have been removed. Thankfully, we in the Fire Brigade can still respond to everything we get called to, but you wouldn't have to go much further to end up in a position where we say, 'Sorry, we haven't got a fire engine to send you.' And that would be a really bad day. The passenger is taken to hospital, where her spine will be scanned for injuries. It's just... It's life in London. It's another day in the big city. Car extractions are almost a daily occurrence for the Brigade. But for the more technically demanding jobs, they have specialist rescue teams... Guys, how are we getting on? ..like this one in Battersea. Are we ready to lift? Yep, good. Yeah? OK. Up on yellow. Their rescue unit is run by 33-year-old Edric Kennedy-Macfoy in his first leadership role after 11 years on the pumps. I'm a crew manager, so I'm in charge, overseeing the incident. I set objectives. I make the plan. And you're also responsible for keeping your crew safe. Jamie, tell 'em what it's all about. Safely up, safely down. You're so cute. Safely up, safely down, baby! (CHUCKLES) That's a lovely tan you've got there, Chris. I've been in Lanzarote for a couple of weeks. The browner, the better. (LAUGHTER) The teams cover 12-hour shifts. They work and train together and even take it in turns to cook. Chris, you've been away. What are your opinions on Ed's conversion to veganism? Whatever he wants to do is absolutely fine. I've always been a meat eater. I've never thought about how this food gets on my plate. And it made me ask myself the question, 'Do I think my life is worth more than an animal's just because I'm a human being?' And the answer was no. Bor-ing! (BOOING) They're taking the mick already. Boring vegan. You know what? I'm going to give it six months. I think he's going to stick to it. Got to support him. Thanks. (ALARM SOUNDS) A few miles away, a semi-detached house is on fire. The crew have just minutes to get there. But Edric's specialist rescue team isn't needed. (SIREN) That's why we do the job, cos we want to be out there helping people. (MUFFLED RT TRANSMISSION) Flames have taken hold in the living room and it's close to engulfing the whole house. It could soon spread to neighbouring homes. You're all right on your own, yeah? Yeah. Give us a shout if you need anything. All right, mate. The crew hose from the outside, delivering 1,400 litres of water per minute, before it's safe for firefighters to go in with breathing apparatus. The house belongs to someone firefighters would classify as a hoarder. They keep a record of such homes because the sheer volume of flammable material means fire can spread fast and with devastating results. I've got a crew on the ground floor. They've just put the fire out and gone to the first floor. It's gone up to the first floor? Don't know yet, mate. The owner has managed to escape from the burning house. He's lucky to get away with only minor injuries. These window frames are starting to go again. Guys inside, can you have a go at the window frames? The window frames are starting to catch. The crew must keep cooling down the walls to stop them bursting back into flames... ..and prevent the fire from spreading to next door. The homeowner has lived in this house since he was born. It's heart-breaking in a way, because everything he owns is here. And it seems heartless us just dragging it out, but we've got to move it to make sure the fire's out. It's thought that just a single bar from the owner's gas heater sparked the fire. You do feel sorry for the person, after any fire. Because their whole life's gone up in smoke, really. So...yeah, you do feel for 'em. . 9 9 Guys, we'll pack away and then we'll just have a quick debrief, yeah? Back at base, Edric's specialist rescue team is finishing up training. Their unit is called out to less incidents than the pump vehicles. I became a firefighter to run into that building and save a life when everyone's running out, you know? You no longer do that. If Edric wants to fight more fires, he'll have to move to another station and be on a pump vehicle. It's hard call to make, because I love where I work. I love Battersea. I love the Blue Watch. Erm, but at the same time, you know, you've got to think about my future. So, you know, this is a decision that I'm currently toying with, in my little head. Whilst Edric is keen for more calls, there are some the London Fire Brigade would rather avoid. Hello, Fire Brigade. How can I help you? Yes. He's stuck in the tree. You want an ambulance? While firefighter deal with life and death... Fire Brigade. ..of the 170,000 emergency calls each year, almost 7,000 are hoax calls. Hello, Fire Brigade. Right, OK. Is this a serious call? Right. OK. I think this is a hoax call. All right? So, I'm ending this call, OK? Sorry? OK. Thank you. Bye. It's the start of a new shift in Battersea, and the rescue unit are waiting for their next call. All good. With Edric away, crew manager Chris Heywood is in charge. Ed, he's on a three-day IEC course. The first aid we do. So I'm in charge of the FIE today. It's a role that myself and Ed share quite a bit. When I first came here, I had quite a few RTAs. You know, taking roofs off cars, things like that. Ed hasn't had as much of that recently. I think he's, er... I think he's definitely looking forward, you know, to getting his teeth stuck into something quite, quite interesting. Fire Brigade. 'Hi there. I'm calling about an emergency for the Fire Brigade.' Chris and the specialist unit respond to the flood emergency nine miles away in North London. With hundreds of basement flats at risk of flooding, the crew has a major incident on their hands as people could be in danger of drowning. In North London, flooding has wreaked havoc on the streets, submerging them in up to a metre of water. Excuse me, miss. Pavement, please. Across the city, the Brigade attends 15 to 20 floods a day. 'From the Time 107.5 news room. In Stoke Newington, the High Street and Northwold Road are closed due to severe flooding in the area.' In a street just up here on our left, there's a ruptured water main. It's filled the street, and is filling out along here as well. Chris and his rescue unit from Battersea are on the scene. We're going to go down in our drysuits, clearing any buildings, basements that are down there. 30% of callouts the Fire Brigade attends are to non-fire incidents requiring specialist teams. 350 people have been evacuated, and streets are made a no-go area as the firefighters ensure the public are safe from danger. It's just unbelievable. And it's just gotten worse and worse and worse. It's crazy. (SIRENS BLARING) (ALARM BUZZING) With gallons of water pouring out onto the streets, there's a serious risk of drowning. Battersea, we're gonna take the south side, which is this side. We'll go down there and work out if there's any life involved, and try and get them out as well. A basement flat is rapidly filling with water, and there are fears people could be trapped inside. Floods, especially in London, are potentially massively dangerous. Basement flats, obviously, they're below ground, so to exit your flat, your options are quite limited. So we need to get in there and get them out pretty sharpish. With the road now more like a river, just getting to the basement flat is a serious hazard for Chris and his team. If there's a drain cover that's off, that creates, effectively, a hole for us to fall into, because they are person-sized, and you'd go straight down one. Paul. Yes. Do me a favour, just have a look down the steps. See how deep it is in the basement. Try and work out the depth. Don't go down there in the water at the moment, OK. Yes. The flat's owner Michael has rushed to the scene. There's photographs and things like that. I understand that. Childhood treasures and things... Does anybody live here? No-one lives downstairs? No. That's a bed in there. No, it's just something we have to ascertain, that's all. When we're searching somewhere, if someone's already told us there's no-one in there, we're still going to go in there and search it. People can just crop up in odd places you don't expect. Because at the end of the day, if there's anyone left in there, it's on me, as a team leader. There's a step just here. We're still conducting a search of a lot of small rooms at the moment. Anywhere where there's deep water, there's gonna be risks. Is that the other side of the door, is it? You never know what's floating around. You just don't know what you're going down into. (RADIO) Hopefully, that's all clear and there's nothing unexpected. Over. With the search over, Michael can go back into his home. I don't know where to start first. I don't dare to open a cupboard. There's photographs going back to childhood. All my family and discs and records and blah-blah-blah. Erm, but it's... It's a shock, to say the least. I can't personally imagine what it would be like to lose everything you have. It's got to be hugely distressing for them. I'm not entirely sure I'd cope if I lost pictures of my daughter which I could never get back. With the water subsiding, Chris's job leading the rescue team is over. 9 'Hello. Fire Brigade.' 'Good evening. I've just stopped driving and I saw a large amount of smoke.' Battling water or fire, the Brigade have to put their lives on the line protecting the public. 'I think it must be the printing press next door.' 'Right, OK.' Different fires pose different problems and threats. One of the most hazardous fires is one that creates a backdraught. A fire that's consumed all the available oxygen, reducing it to smoke, is a ticking time bomb. If a rush of air from opening a window or door hits the fire, it will ignite with an explosive force. This is a backdraught. 'Hello, London Fire Brigade.' 'Hi, there's a fire that... There's a fire that's broken out in the building opposite me. It's a derelict building. It's a half-built building. We've just seen it erupt in flames in front of us.' A call has come in of an incident which has the potential for a backdraught. Six fire engines from stations across North London are heading to the scene. Borough Commander Steve is also racing to the fire. (INDISTINCT RT) We've been called to a building on fire. And 20% of the top floor's alight. The block of flats are under construction and filled with tools and potentially flammable building materials. We had a couple of local residents in one of the blocks further over... Yeah. ..saw a flash of flame. A BA crew have gone in. All we had was black smoke. Yeah. It's not clear exactly where the fire is in the building, so firefighters wearing breathing apparatus are heading in to search for it. That loft is a closed space without much ventilation, and they've said to me that it's getting quite hot in there. Rising temperatures could break the windows, putting the firefighters in more danger. This is very typical of what would produce a backdraught. You've got a very hot fire that's used all the oxygen up. That's not the only hazard for firefighters as they search for the seat of the fire. In thick smoke like that, they can't see. They're blind. It's roasting hot. It's worse than putting them in an oven. The physiological stress on the firefighters working in those temperatures means they're burning their air up quickly, and before you know it, they can become confused. The air tanks last just 31 minutes. Firefighters risk heat exhaustion with the rising temperatures. Hot up there, weren't it? The crews rely on thermal cameras to see through the smoke, but they're struggling to find the fire. (RADIO) We got to the second floor. Yeah. We could see the fire behind us. Well, Lisa said she could see it. OK. So I think it's in the fabric of the roof, then. Possibly, yeah. It's quite hard to see in there. Very hard. All right. No problem. Well done. Thank you, both. Cheers. Steve heads next door to a neighbouring block to do some detective work. So, this is the duplicate of the compartment that's on fire next door. It's most likely, if you have a look at this, you can see you've got insulation material there. And the fire appears to be in this insulation material. It would be almost impossible to see in that thick smoke. Insulation used in cavity walls can be flammable, but should be encased, so that, in theory, fire can't reach it. With the building half-finished, the insulation here is exposed. If there's a ceiling in there already, it's inside a void. His hunch pays off. The firefighters search behind the insulating panels in pitch black to get to the fire. Above your head. The crews are working in temperatures in excess of 600 degrees Celsius. Long exposure to heat like this can affect their reaction times, putting them in more danger. The way I look at firefighting and the responsibility that's placed upon me - I imagine the firefighters going into the fire, they might be my brothers or sisters. The expectation is that I'm there to look after them, and it's really important that's at the front and centre of your mind. It looks like the smoke's turned white, so it looks like they've found it. Yeah. White smoke is a sign that water is in contact with the fire. You see that crew have just opened the window now. The BA crew are in there, just letting the residual smoke out of the lower floors. You wouldn't ever have expected this much material. It's obviously where the builders for this whole terrace of houses are keeping a lot of their insulation material, all of which is flammable. So the crews have done really well to keep hold of this fire because it could have quite easily taken the roof off of this property. I'm as impressed with the firefighters who are here tonight as I was with some of the people I looked up to who had been firefighters in their 50s and 60s, who were the senior firefighters when I joined. So I've still got that respect for everyone who does the job. It's vegan day. It's vegan day. After a few days away, Edric's back with his rescue unit in Battersea, yet again waiting for a call to come in. Today, Stuart, we're doing a vegan mess. Yeah, the reason for this vegan mess is because... Is there any meat in it? (LAUGHTER) Boom. Yay. And voila! Fortunately, in London, the kebab shop is never far away. Jay, can you call it, please, bud? Vegan's up! Everyone's just gone running out the building. It's very nice. Mmmm! Bam! Talk to me, Dave. Talk to me. Not bad. Oh! Not bad! See this guy. Stu, what are you saying? It actually tastes quite nice. I hate to say that. Yeah, baby! Because Edric's specialist rescue unit is called to fewer jobs, he's considering going back to firefighting. But this will mean moving to a different station. (ALARM) I joined the fire service because I really wanted to make a difference - to change a life, to save a life. We want to be out there putting our skills into practice. It's up to Edric how his future will pan out. But for now, he has a more immediate problem. A passenger trapped in a car in North London. . In North London, two cars have been involved in a crash. There are two casualties in one car, one casualty in the other car. Battersea's specialist rescue unit are on the scene led by crew manager Edric. Passengers from one car are being taken to hospital... ..but in the other, the driver is trapped with suspected neck and spinal injuries. Sorry, what's your name? Val. Val, I'm Edric. Edric. Edric, yeah. What I'm gonna do, I'm gonna check up on my crew and I'll keep you updated when the paramedics are here. All right, Val? With the paramedics en route, Edric gets his team ready to take the roof off. Guys, can we just start with the chopping and blocking, stabilisation and all that, yeah? Once we've got the tools set up, straight roof off, yeah? Val, what we're doing now, we're just stabilising the vehicle, making it safe. So there'll be some noise around you and then we'll cut the roof off. Nothing for you to worry about, cos you're very safe. The job isn't just about cutting the roof off the car and getting them out. It's, you know, being there, comforting them. You know, casualty care. You know, so she feels safe and secure. That's a very important aspect of the job. Are you cold? Yeah, just put that on your arms. It's really cold. There you are. Just stay wrapped up nice and warm because it's not summer. (CHUCKLES) OK. What are you thinking, mate? So, we're gonna - She said she's got no sense of back pain, she's got no neck pain. Yeah. If she's happy to walk, we're gonna get her to sit on it and then we're gonna... Manoeuvre her from there. OK. They've changed their minds. They think she might be able to get out. So if they can slide her out onto a chair, that's what they'll do. I'd like to put the tools to work and take the roof off, but what's paramount here is that Val is OK, you know? That's the main thing. Whether we get to take the roof off or not, the main thing is that Val's OK and that's what we care about. Val, I didn't realise you were so tall. (LAUGHS) There's no training for dealing with members of the public, in terms of empathy and understanding. Those are more things that you acquire in life, you know? And I try and comfort in any way I can. Let's get this over her. A little bit more? Val, you take good care, OK? Thank you very much. No worries. Take care, yeah? The casualties are out of the vehicle. They're all safe. They're in the hands of the LAS. So I'm happy. I'm happy with that. Our work here is done. We came out and we helped. I helped. That's all that matters to me. You know? Being able to help people is the reason Edric joined the Brigade. But he still has a big decision to take - whether to leave for a busier firefighting unit or stay with Battersea's Blue Watch. We'll get the frying pan out. Oh, no, no, no, no, no. Close the door. You know, the relationships I've built up at Battersea Blue Watch would definitely be a consideration when deciding to move or to stay. You know, the nature of the job is we've got each other's backs. You know, we're putting our lives in each other's hands. You know, I love the guys that I work with, so, you know, it would be hard to leave here, if I'm honest. (ALARM) It's nice to come to work and, you know, not just love your job but love the people you work with. (SIREN) Everything happens for a reason, and I believe that you are exactly where you're meant to be. So the fact that I'm here, for me, means I'm supposed to be here. Subtitles by Deluxe www.able.co.nz Captions were made with the support of NZ On Air. Able 2017